Customer Support

Very simply: We don’t have any pumice in our hand cleaners and use natural ingredients.

Pumice tends to cut up and dry out your hands. The pumice in other hand cleaners is finely ground up volcanic ash. With other cleaners you are rubbing crushed up rock into your hands. Instead of pumice, our products use Botanical Grit and Plant Fibers. For more explanation about Botanical Grit and the other alternative abrasives we use, please refer to our other product specific videos or stick around for question #5.

But in quick summary Botanical Grit is crushed walnut shells and seeds.

Our hand cleaners are made from natural, non-toxic ingredients that will not dry out your skin and cause them to crack and bleed.

No. Definitely not ‘Waterless’ and for good reason! This is a topic for its own video and article!

However; ‘Waterless’ is a hand cleaner industry term that simply means, you don’t need to add or rinse your hands with water to remove the grease. Because the product you are using is principally filled with water.

However, not rinsing your hands after using any kind of hand cleaner often just leads to spreading the mess around. Rinsing your hands after using hand cleaner is always the best way of removing the grease and dirt from your hands.

At Happy Hand we don’t sell ‘Waterless’ products because we believe that you should be paying for effective cleaner in the bottle, and not overpriced water!

Our products don’t have large amounts of water in them because we chose to produce a cleaner which is very concentrated, highly effective and all natural. Selling water in a bottle with a diluted amount of hand cleaner would be very misleading.

Our concentrated products last 2-4x the number of uses compared to the same container size of competing ‘Waterless’ aka (You-just-bought-bottled-water-labelled-as-hand-cleaner) cleaner.

A common mistake is to use too much Happy Hand Cleaner. It is concentrated, just like your home laundry soap likely is.

This mistake is often due to our customers using pumice based ‘Waterless’ hand cleaners where they need 2-3 pumps of product to clean their hands. That just isn’t necessary when using Happy Hand Cleaning Products.

1-2 fingertips worth is all you need to remove the majority of the grease. A teaspoon size. 5mL. A Loonie or Toonie size if you are Canadian. Slightly less than a half-dollar size if you are American.

A little goes a long way. Always start with less, and then add more as needed. You don’t need to use too much Happy Hand Cleaner.

Our formulas are closely guarded trade secrets, however since we use natural ingredients we are happy to disclose the core ingredients that we use. Our customers like to know what they are putting on their skin.

In the case of our Happy Hand Classic, the three principal ingredients are baking soda, sodium lauryl sulfate and mineral oil.

In Greenclean we use baking soda, mineral oil, sodium lauryl sulfate and recycled plant fibres as the abrasive.

In Cococlean the sodium lauryl sulfate is removed and coco lauryl sulfate is used instead. Coconut oil is used in place of mineral oil.

While Cococlean is our newest and most natural product with the smoothest texture, many of our longtime customers prefer the feel of Happy Hand Classic.

All our products are biodegradable and non-toxic. You could ingest them, but please don’t do that!

For the grit in both the Classic Clean and Cococlean we have our Botanical grit which is a combination of crushed seeds and walnut shells.